ARE YOU wasting time and money running
inefficient meetings?
ARE YOU running Six Sigma, Lean or Continuous
Improvement activities but believe they could deliver more?
ARE YOU convinced you get the most out
of the groups and teams you put together?
DO YOU know how to use problem-solving
skills to obtain optimum results?
Typically, meetings and continuous improvement activity workshops
start late, over run, wander off the point, turn into political
point scoring, don’t achieve the required results and
ultimately consume valuable resources such as time and effort
and therefore money. If this is a situation that applies to
you or your company then you should attend the course. If
you are convinced that achieving successful group working
is fundamental to your business, or, you need to gain consensus
on problems or solutions then a facilitator can help. This
course has been run for managing directors to shop floor personnel
and provides a practical learning experience to enable the
skill of facilitation to be developed. If you think that facilitation
could help you or your business to develop, then this course
will ensure that your meetings are run efficiently and will
result in you saving time and money.
Course Objectives
At the end of the course participants will
be able to facilitate problem solving and continuous improvement
meetings more effectively. The objectives of the course are
:-
To provide an understanding of group behaviour and how to
obtain the best from a group.
To understand and practise the role of a facilitator in a
number of situations.
To provide an understanding of both personal and other people’s
learning styles.
To introduce and practise problem solving skills.
To understand how to control and obtain the best results from
a group.
How to plan and run an effective meeting to meet objectives
in the available time.
To understand and practise, presentation skills, communication
skills and motivational skills.
To enable the delegate to be more confident in running and
controlling meetings and workshops.
An understanding of personal strengths and weaknesses with
an action plan to ensure further development.
Course Content
The course covers the following areas through
the use of theory, but more importantly, practise sessions where
feedback is given in order that the delegates obtain individual
advice.
The facilitation process and how it will transform meetings
– How to run sessions using a facilitator and how to obtain
the many benefits it brings.
The role of a facilitator in many different situations –
What is a facilitator and the many different roles are explained
and discussed.
Understanding and managing groups – Through understanding
how groups interact and develop, we can focus and ensure they
grow and provide results.
Managing and controlling groups – How to manage issues
such as conflict in a group.
Managing consensus – Methods and tools for decision-making
and an understanding of the decision making process.
Communication skills – Facilitation requires individuals
to be confident, motivators, presenters and have good listening
and questioning skills, each of these areas will be examined
and practised.
Problem solving tools and techniques – Tools such as
process mapping, cause and effect diagrams, force field analysis,
Pareto analysis, brainstorming, tree diagrams, spaghetti charting,
affinity diagramming, charting techniques etc, will be explained
and practise sessions run. This will enable individuals to understand,
practise and discuss each tool.
Giving and receiving feedback – This will enable participants
to develop individually
Personal development action plan – Each delegate through
feedback and individual counselling will develop a plan to ensure
continued improvement after the course. They can also discuss
individual needs, concerns and problems.
Video session – At the end of the course, each delegate
will run a real session, which will be videoed to provide further
feedback.
Benefits of attendance
You will run meetings or continuous improvement groups efficiently
and professionally.
You will understand groups, how to control and develop them.
You will understand and practise problem solving tools and
techniques and be given feedback on your performance.
You will develop your communications, presentation and people
skills.
You will develop a personal action plan and have the chance
to discuss your role with the group and trainers in a safe environment.
Your meetings and improvement activity will now run effectively
saving time and money.
Your facilitator will have been trained in tools and techniques,
which can easily be passed on to others.
Your meeting will look and feel professional.
Your facilitator will be motivated and enthusiastic to run
and ensure success of all meetings.
