Process Mapping is one of the most valuable tools any person can have for understanding and improving a business. This course is designed to teach the art of process mapping. Ideal for consultants, business improvement personnel or individuals who need to understand and improve processes. The course enable delegates to understand the tool and then to practise the art. It includes detailed explanations of the pitfalls of running a process mapping session.
Course Objectives
To enable delegates to learn the theory of process mapping at many different levels
To practise process mapping at different levels
To understand the pitfalls of process mapping
To understand how to run mapping sessions
To enable individuals to review and improve processes in any business
Course Content
Introduction and course outline
What is a process?
The different levels of process mapping
The pitfalls of process mapping
The skills needed to run a session
How to run a mapping session
Practise session with feedback
Wrap up
Benefits of attendance
You will understand process mapping and how to run sessions
You will know when to use the right level of process mapping for a particular problem
You will understand and know how to over come common problems
You will be able to quickly understand all the steps in a process and then improve that process
Costs / Duration and Location
The cost of this training course is £300 per day plus VAT
Duration is 1 day
Numerous locations throughout the UK, contact us for further information
0845 070 2987
Colenso House
1 Deans Lane
York
YO42 2PX
Lean Home
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