100% Effective Process Mapping 

Overview / who should attend and why?

Process Mapping is one of the most valuable tools any person can have for understanding and improving a business.  This course is designed to teach the art of process mapping.  Ideal for consultants, business improvement personnel or individuals who need to understand and improve processes.  The course enable delegates to understand the tool and then to practise the art.  It includes detailed explanations of the pitfalls of running a process mapping session.

Course Objectives

• To enable delegates to learn the theory of process mapping at many different levels
• To practise process mapping at different levels
• To understand the pitfalls of process mapping
• To understand how to run mapping sessions
• To enable individuals to review and improve processes in any business

Course Content

• Introduction and course outline
• What is a process?
• The different levels of process mapping
• The pitfalls of process mapping
• The skills needed to run a session 
• How to run a mapping session
• Practise session with feedback
• Wrap up

Benefits of attendance

• You will understand process mapping and how to run sessions
• You will know when to use the right level of process mapping for a particular problem
• You will understand and know how to over come common problems
• You will be able to quickly understand all the steps in a process and then improve that process

Costs / Duration and Location

• The cost of this training course is £300 per day plus VAT
• Duration is 1 day
• Numerous locations throughout the UK, contact us for further information